Returns & Exchanges

At Montbell, we stand by the quality of our outdoor gear and offer a 30-day return window for items in new, unwashed condition with original tags attached. We strive to ensure your equipment meets the demands of your adventures through a straightforward and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Securely pack the items in their original packaging, ensuring all technical tags and labels remain attached to the garments.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.

• 4.
  Refund Processing

  Once our warehouse inspects the returned gear, your refund will be issued to the original payment method within 7 to 10 business days.